Refund and Cancellation Policy

Last updated: 17 October 2026

My Visi Card subscriptions are digital services. This page explains cancellations and when refunds may apply.

1. Cancelling a subscription

You can stop renewal from your account billing settings before the next billing date, or by contacting support@myvisicard.com. Access continues until the end of the paid period unless otherwise stated for your plan.

2. Refunds

Because plan features unlock immediately, fees are generally non-refundable once a billing period starts. We may consider a goodwill refund for duplicate charges or clear service failures within seven days of payment—contact support with your invoice details and registered email.

3. Plan changes

Upgrades and downgrades follow the rules shown at checkout or in your dashboard. Proration, if offered, will be described at the time of change.

4. Free trials

If a plan includes a trial, charges begin when the trial ends unless you cancel before the trial expires according to the rules shown at signup.

5. Chargebacks

Please contact us before filing a chargeback so we can resolve billing issues quickly. Unresolved chargebacks may lead to account suspension.

6. Contact

Billing help: support@myvisicard.com or https://myvisicard.com/contact.